Delivery & return

Delivery time:

Delivery times will depend on the availability of each product, which is indicated on each and every one of the products offered. Orders that include several items will be sent in a single shipment.

Delivery times vary between 1 and 3 days at the customer’s choice for deliveries in Spain/Portugal and from 1 to 12 days for deliveries in the rest of the European Union. We cannot guarantee these delivery times, although we try to ensure that transport companies meet them whenever possible. In rural areas far from urban centres it is not possible to guarantee delivery within 24 hours.

We ship orders after confirmation of payment. In addition, we have control parameters for outgoing orders depending on the number of items.


To know the exact amount of shipping costs, before placing an order, add the items you are interested in to the basket, select the destination and check the shipping costs depending on weight and volume. Before making a purchase, shipping costs will be calculated automatically based on the products you have in your shopping cart and according to the selected shipping agency. Information will always be provided prior to payment.


We will only accept returns of unsealed material in perfect condition within 14 calendar days of receipt.

We will not accept returns of products in blister packs or heat-sealed products, and other products with a broken factory security seal.

The above conditions do not waive the right to warranty or exchange of defective products.

We reserve the right to refuse the return if any anomaly is detected in the returned product.